Making MOOCs meaningful and locally relevant? Investigating IDCourserians—an independent, collaborative, community hub in Indonesia
© The Author(s) 2016
Received: 14 October 2015
Accepted: 22 March 2016
Published: 4 May 2016
Along with massive open online course (MOOC) budding popularity, some problems have begun to surface. One that appears prominent concerns sustainability: for example, high dropout and low completion rates, which are reported to be less than 10 % on average. In response to growing concerns over these issues, some MOOC providers have begun to campaign for the development of offline supporting communities. Meanwhile in Indonesia, where provider supported learning communities are not yet present, some MOOC learners took the initiative to form their own community, which they called IDCourserians. This paper reports on a qualitative study which aimed to investigate and to make sense what was actually happening in the IDCourserians as an independent MOOC learning community. Nine overarching themes were identified from the collected data that illuminate the purpose of the IDCourserians, the way the community’s members learn MOOCs, and the benefit the participants perceived by joining the IDCourserians. These findings then are discussed further with regard to two key theoretical perspectives: collaborative learning and communities of practice. The paper concludes that where English is not the main spoken language and the hub model is not yet provided, creating face-to-face communities in local communities should be considered, as this may be a better way for learners to experience MOOCs and make their learning more meaningful in the local context. This also offers potential for overcoming the common difficulties in MOOCs, such as a lack of motivation and difficulties in interpreting the material through developing collaborative support activities within a community of practice.
KeywordsMOOCs Learning community Communities of practice Collaborative learning Globalisation Self-regulated learning
This paper focuses on a study which investigated a learning community based in Jakarta, Indonesia, called IDCourserians, which subscribes to Coursera, one of the massive open online course (MOOC) providers. A MOOC can be understood as a distance education model which is ‘massive’ because it affords thousands or perhaps millions of participants, ‘open’ because anybody can enrol regardless of their background and ‘online’ because all courses are delivered through the Internet using e-learning platforms (Pomerol et al. 2015).
The number of Internet users in Indonesia in 2012 reached about 63 million users and 139 million users in 2015 so that the country is well placed in theory to capitalise on online and distance learning opportunities (Utomo & Rosmansyah 2014). At the time this study was being conducted (2014), MOOCs were still a relatively new educational practice in Indonesia. Though some scholars suggest MOOCs might complement existing higher education institutional practices (Utomo & Rosmansyah 2014), there appears to have been limited development of MOOCs in higher education institutions or associated organisations in Indonesia. There are some reasons for this in terms of bandwidth and connectivity issues (Hollands & Tirthali 2014). However, local development of MOOCs is likely also to be hindered by the dominance of ‘global-institutional spaces’, particularly those from the USA, Canada, Australia, and Western Europe which dominate the market in MOOC platform and course providers (Knox 2014, p.534). Furthermore, the majority of MOOCs are conducted in English and offered globally to culturally diverse students. This can be confusing or excluding for those from developing countries, particularly where interaction and dialogue are required (Liyanagunawardena et al. 2013). It is against this backdrop of MOOCs as global courses, designed in a different cultural context that the importance of seeking local methods of making sense of western-focused online courses for local Indonesian contexts can be understood. The emergence of offline communities such as IDCourserians to support online education through MOOCs might offer possibilities for addressing some of the challenges that learning online through MOOCs present, and this is what this paper aims to investigate.
This paper is organised as follows: the ‘Background’ section explains the rationale of the study and reviews recent and relevant literature associated with it. It also considers the local context for MOOCs in Indonesia in particular. The following section articulates the theories of collaborative learning and communities of practice and explains how these theoretical perspectives have been used as the theoretical frameworks of this study. The way this research was conducted is described in the ‘Methods’ section. This is followed by sections which illustrate the results of the study and the discussion which considers the relevance of these results in relation to the literature review and theory presented. Finally, the conclusions of this study are presented in the last section.
MOOCs have been evolving towards ‘global-institutional spaces’ which present themselves as both elite institutions and global classrooms (Knox 2014, p.534). In addition, MOOCs have begun to offer more standardised courses (Rodriguez 2013). This is rather different from earlier MOOCs which were mainly open courses involving a public audience in which learners participated as the co-creators of the course contents (Yeager et al. 2013). Alongside MOOC continuing popularity, which is endorsed by the mass media (Pappano 2012), some problems have begun to surface. One that appears to be gaining prominence is sustainability: for example, high dropout and low completion rates, which are reported to be below than 10 % on average (Reich 2014; Breslow et al. 2013; Belanger & Thornton 2013; Clow 2013). In response to the growing concerns over these sustainability issues, some MOOC providers have begun to campaign for the development of offline communities. Coursera, for instance, partnering with the New York Public Library, initiated a learning hub which hosts groups of people to learn particular courses (Coursera 2014). Anyone who is interested is welcome to register and invited to attend weekly meetings in the library. Sometimes, however, it does not run as expected. A personal visit (by author 1) revealed that some classes were cancelled due to no one being registered. This suggests that providing offline resources may not be enough to either initiate a learning community or to sustain MOOC learning and warrants further investigation. This is reinforced by a recent study (Veletsianos et al. 2015) that highlights the activities that learners are engaged in addition to working online in a MOOC such as social networking, note-taking, and gathering additional resources and information. However, this study was based on interviews and focused on individuals and did not suggest that any of these activities are organised around communities such as the one that we focus on in this study.
MOOCs in developing countries
Although a MOOC is intended to bridge the education gap between developed and developing countries, there are real challenges with this. As discussed above, Knox (2014) has shown that the majority of MOOC providers are located in North America, Australia, and Europe with participants coming from across the globe to enrol in courses run by elite universities. Liyanagunawardena et al. (2013) further argue that whilst MOOCs have potential to offer education more widely and to marginalised groups in developing countries, many of these countries are still struggling with infrastructure, basic education, and limited bandwidth. This can lead to challenges for learners taking MOOCs, for example, in accessing high definition videos or managing the cultural expectations and technical challenges of engagement in synchronous chat forums. Furthermore, the ubiquity of English as the medium of instruction may disenfranchise those who are have limited or no linguistic fluency in English. Even for learners in developing countries who can manage learning in the medium of English, there may be further cultural challenges, including different norms and expectations of how to behave or interpret the behaviour of others in an online course (Liyanagunawardena et al. 2013). This suggests that more local support is needed, along the lines of the initiative of Coursera in New York but support that is more culturally sensitive to the needs of local people in developing countries.
MOOC participants’ dropout behaviour
Whilst MOOC providers point to the large number of enrolments in MOOCs, there is growing evidence that the level of participation and subsequent dropout from the course is very extensive (Hollands & Tirthali 2014). Some researchers have investigated the reasons behind the exceptionally low completion and participation rates in MOOCs. Fini (2009) found that a lack of time is the most common reason why many could not finish the course. Furthermore, Fini found that the incentives the provider offers, a completion certificate, show no effect in influencing participants to complete it. Rice (2013), who joined a Coursera course, apart from finding a similar reason for not finishing (conflicting priorities and commitments due to time constraints), also found that in the discussion fora which were quiet, participants were losing track of the course, and often abandoned, preventing him from continuing engagement in the MOOC. Beaven et al. (2014) also highlight that the way MOOCs are often designed make assumptions about learners’ skills and the skills required for success in a MOOC. They further highlight the need for skills and requirements to be made more explicit to participants depending on the pedagogical approach and expectations of MOOC facilitators. Related to this, researchers have found that having insufficient prior knowledge about the subject matter can also lead to people struggling or dropping out (Belanger & Thornton 2013). They note that this condition is aggravated by the incongruity the participants perceived between what was taught and what was tested in assessment activities.
MOOC study groups
Although many MOOCs are designed for individual learning as a means to accommodate participants studying at their own pace (Pomerol et al. 2015), some studies show that learning MOOCs in group settings not only leads to better outcomes but also might help students to overcome obstacles such as a lack of motivation and difficulties in understanding the materials. Li et al. (2014) conducted an experiment assigning university students to watch MOOC videos together and letting them pause the videos anytime. Based on observations during a 5-week period, all groups not only paused the videos but also had discussions such as checking if they had the same understanding of the given materials. The students reported that these learning methods increased their motivation to complete the MOOC and helped them to resolve some of the challenges they faced such as language barriers and difficult concepts.
Meanwhile, Chen and Chen (2015) facilitated a MOOC learning group consisting of four university students by arranging weekly meetings in restaurants to share the participants’ experiences and progresses. The students reported that this motivated them and provided the benefits of exchanging tips to learn the course. Furthermore, Chen and Chen (2015) identify two key factors influencing the dynamics of this study group: social comparison and sense of community. Social comparison is gained from openly sharing thoughts and helping each other. Sense of community provokes individuals’ reflection on self-goals and stimulates positive competition among peers.
These studies show that there are ways in which learners may be able to overcome some of the challenges of engagement in MOOCs; however, many of these examples involve tutors setting up spaces and opportunities. What is less clear is what the potential for self-organised communities outside of formal education that support MOOCs might be. It is this topic which is the focus of this paper which investigates the IDCourserians learning community.
What is the purpose of the IDCourserians community?
How do the IDCourserians members learn MOOCs within their community?
How do face-to-face and online interactions within the IDCourserians scope influence what the members do with MOOCs?
The theoretical framework for this paper draws on two key theoretical perspectives: collaborative learning and communities of practice.
The assumption that MOOCs are another version of collaborative learning (Gillani & Eynon 2014) suggests that to understand learning taking place in the IDCourserians context, it is important to clarify the aforementioned theory as a starting point. In a broader sense, collaborative learning refers to a situation in which two or more people, who are more or less at the same level, attempt to learn something together (Dillenbourg 1999). It takes place in a joint problem space, which is an integration of a shared goal, description of the problem, awareness of potential problem-solving action, and the relation between those three (Roschelle & Teasley 1995).
Comparison of collaborative and cooperative learning
Division of labours
About the same
Therefore, learners who are collaborating are doing far more than working in a group and are less likely to have a defined role, roles are more likely to be flexibly, and people are more likely to work across tasks. In order to develop a sustainable, self-organised community such as IDCourserians, it could be argued that both collaborative and cooperative actions and roles are needed. This suggests that a more developed understanding of how communities are organised is required. In the next section, the theory of communities of practice is introduced.
Communities of practice
Instead of viewing learning as a relation between students and teachers as it happens at schools, the theory of communities of practice articulates learning in terms of membership and participation within particular communities (Lave & Wenger 2005). Learning therefore is a social practice that takes place within a community. There are three elements which Wenger (1998) argues distinguishing a community of practice from other communities and are core elements that must be present. They include mutual engagement, joint enterprise, and a shared repertoire (Wenger 1998).
Mutual engagement involves participation and doing things together, including not only members’ competence but also their unique contributions, particularly when they have different roles in given communities. Such mutual engagement is not determined by geographical proximity, though in some cases, this may be helpful. For instance, in the context of a MOOC community in one city, being in the same city does not make them mutually engaged, but they are mutually engaged because they interact with each other to participate in the same activity. When this relationship is sustained, it then leads the members to negotiate their practice and the meaning of their actions.
As members interact within communities of practice, they develop a shared understanding of what binds them together. This is called as a joint enterprise (Wenger 1998), which then gives members a sense of coherence that goes beyond stated goals. Such joint enterprise is not fixed; rather, it is renegotiated by its members as the communities go on. Members develop trust between each other; hence, they become comfortable with addressing real problems and speaking openly. Different from what some might imagine as an ideal community, disagreements and tensions can fuel the process of negotiating joint enterprise and thus should be viewed as positive parts of the process.
Finally, a shared repertoire is understood to be a set of communal resources which a community produces or adopts in pursuing their joint enterprise. It may include ‘routines, words, tools, ways of doing things, stories, gestures, symbols, genres, actions or concepts’ (Wenger 1998, p.83). Such shared repertoire has its coherence within given communities. Because the repertoire of a given community is a resource for the negotiation of meaning, it is shared in an interactive and dynamic sense. Every member can utilise it, and it is through this that they develop shared meaning.
Wenger (1998) points out that knowing in a social context is considered as a manifestation of such communities of practice and this involves participating in a given practice. It is not simply acquiring knowledge by receiving information from others, as it typically happens in traditional schools between teachers and students (Sfard 2010). Therefore, in order to be competent, members must access those three aforementioned elements and remain engaged with them.
This research adopted an intrinsic qualitative case study, which emphasises multiple sources of information to investigate a complex real-life situation in a bounded system perceived as the case (Stake 1995). Three data gathering methods were utilised, i.e. (1) in-depth interview (Cohen et al. 2011), (2) direct and non-participant observations (Baker 2006), and (3) document review (Mason 2002). Six interviews were conducted between 24th June and 1st July 2015 in Jakarta. Meanwhile, direct observations were carried out twice: firstly in Jakarta, on 14th July 2015 when the IDCourserians members had their 32nd meetup, and secondly via online from Bristol on 26th July 2015 when the community had their 33rd meetup. In-depth semi-structured interviews were used (Cohen et al. 2011), which allow interviewers to be flexible and adaptive in terms of posing and probing with further questions in order to gain a deeper understanding of the topic. Interviews helped interpret the learning activities, roles in the community, how the community was established, relationship to Coursera, and the challenges the IDC faced. It was important to hear from active and less active members. The main language used in the interviews was Bahasa Indonesia. However, some also used English and Javanese. This was anticipated because many Indonesians speak at least two languages: the national and local languages.
The second type of observation, non-participant observation, was carried out by watching the IDCourserians members’ activities in the community Facebook group during the data gathering period, from 10th June until 6th August 2015. As explained by Baker (2006), being a non-participant means that a researcher is not present at the scene but still observes what participants do. It is commonly used to research people’s behaviour in an online environment. In the same period, the document review was also carried out by collating public documents available on the community’s Facebook group and website such as photos of previous activity, presentation slides, and weblog post documents. From the data collection, six interview transcripts, field notes, screenshots of activities, and copies of documents were gathered.
Prior to data collection, university ethical clearance was obtained, and then, an announcement containing the aims and the procedures of this research was posted in the IDCourserians Facebook group and people were given options asking if they wanted their data to be excluded and if they would participate further in the study. Following this, a detailed information sheet and consent form were sent to members who agreed to participate further.
Familiarisation with all prepared data by reading and rereading the interview transcripts as well as scrutinising the selected documents and screen shots.
Generating initial codes by highlighting meaningful sentences using different colours representing different groups of codes.
Searching for themes by bringing highlighted sentences with the same colour together as well as attaching them with relevant documents and screen shots.
Generating a thematic map of the analysis with themes and sub-themes
From this iterative process of reviewing, highlighting, selecting, and mapping collected data, forty-five themes were initially identified, which were then subsumed into three, two, and four overarching themes that illuminate the purpose of the IDCourserians, the way the community’s members learn MOOCs, and the benefit the participants perceived by joining the IDCourserians, respectively. It should be noted that these findings, generated from a qualitative case study (Stake 1995), cannot be generalised; however, they can illuminate experience and give new insights that can inform other research and practice.
A brief description of the participants
The main team
The main team
Heading to be passive members
Heading to be active members
Both Sean and David are co-founders of the IDCourserians. Sean is a teacher in a high school in Jakarta whilst David is a lecturer in a university in the same city. Dee is Sean’s colleague. Though she was involved with the IDCourserians since the beginning, Dee considers herself as a member with moderate involvement in the main team. Meanwhile, Ron joined the IDCourserians in 2014. He is considered as one of the main team members due to his contribution to the community. On the contrary, Sheila, who joined the IDCourserians since the beginning, was considered to be a less active member because recently she was often absent from regular meetups. Joseph is a newcomer. He only attended the meetup once but was considered by community leaders to be an active member.
The findings of this research, which were thematically analysed, are organised around the three research questions as follows.
RQ1: what is the purpose of the IDCourserians community?
Creating a learning place for Coursera takers
The second purpose of the IDCourserians is to promote Coursera. Members reported that during the group’s formation, they were not sure whether to focus on Coursera only or MOOCs in general. Nevertheless, because Coursera was the largest platform at the time, the community agreed to name it after Coursera. In addition, the members who had benefited by joining Coursera wanted to share their experience so that more Indonesians could also benefit.
Localising Coursera course content
Doing online learning alone without interaction with local learners seems not contextual because the lessons are too Western, too US. So, we thought we need people to translate them into a local perspective. (Sean, 27 June 2015)
When I took the course “Introduction to Communication Science”, I did not understand the examples given by the lecture. Well, one learning buddy who was more familiar with the subject, adjusted them into our culture. So he tried to connect them with similar conditions occurring in Indonesia. (Ron, 28 June 2015)
RQ2: how do the IDCourserians members learn MOOCs within their community?
The list of learning methods done by the IDCourserians members
Specific study group
Specific online study group
It is worth noting that prior to deciding what kind of methods would be used to learn MOOCs together, IDCourserians main team members discussed them in community meetings. Usually, the meetings were held right after regular meetups finished. Since most of the main team of the IDCourserians were employees working in different locations, the meetings were sometimes conducted through the Internet.
Doing an online course is like reading a book. We then need a medium for discussions. In learning, we cannot just listen and receive, take it for granted. We have to share, discuss, hone, and apply it. I think Coursera just limits itself toward essays or quizzes. There has not really been discussion yet. That is what is missing from the learning element which should have existed in the discussion forum … We need to meet face to face, to share, and to discuss. (Sean, 27 June 2015)
When it comes to learning a specific course, we usually make person-to-person appointments. We, I and several members, enrolled in an operation management course from Warton … then we sat up meetings…. (Ron, 28 June 2015)
Online learning sessions
As well as face-to-face learning methods, IDCourserians members reported that they used the Internet as a medium to learn together. There are three learning types that can be subsumed under this category: online specific study groups, crowd discussions, and course review. The first type is a synchronous form where the members participate at the same time. Crowd discussions and course reviews were asynchronous, where learners participated in the discussions at different times.
An online specific study group is an online version of a face-to-face-specific study group. This was started because of barriers the group faced when conducting the offline version such as Jakarta’s traffic jams which made meeting up more challenging.
RQ3: how do face-to-face and online interactions within the IDCourserians scope influence what the members do with MOOCs?
Increasing motivation to learn MOOCs
By joining the IDCourserians and getting involved in its activities, the members reported that they were more motivated to learn new courses and to finish what they started. This is because they feel that they receive inspiration from each other. Furthermore, some of them also posted their achievements in the Facebook group, which supports others to reflect on their own progress. Some also used the platform to remind each other about courses assignments.
Because I do not pursue the certificate, I do not pursue anything but knowledge. Let say my goal is knowledge only. (Dee, 26 June 2015)
Enhancing information around MOOCs
There were some members who had taken that course and they explained several things. Yes, a, b, c concepts. Those would be my expectations should I take that course as well. (Joseph, 29 June 2015)
There might be a course I did not know was good…marketing for example. At first, I thought it was useless. But there is other member joining that course, asked me to join and telling me what they get. I think it is interesting, then I decide to join it. (Sean, 27 June 2015)
Helping to overcome difficulties in learning MOOCs
I clearly remember when I took inferential statistics, I was given a data set, Google report, for a year. I was lost about what I should do with that abundance of data … They taught me how to deal with it. So learning together is really helpful. (Coursera) delivers course materials the way they do in their countries. We here in Indonesia do not like that. Meetups, learning together with other members help the (mastering) process. (Ron, 28 June 2015)
I thought my barrier was English, but when I took a course in Ciputra, I still did not finish. So, after I researched it … I just came to realise that my learning style is getting together with others and doing discussions with them, not doing it individually. (Dee, 26 June 2015)
Fulfilling social needs
I got a sense of togetherness, I’m not alone. (I was) happy because there were others who take (the same MOOCs) … It was difficult to find a learning community. Online learning was more about the brain thing. It seemed that we are very ‘geek’, with online learning. There weren’t many people doing this… So, when I found them, I was happy there would be people I could share with. (Sheila, 24 June 2015)
I have a place in which I can share what I know … I could be connected with fellows who also learn Coursera, get support, and are able to share … At least, should I talk about Coursera, there are those who can support (me). (Sean, 27 June 2015)
The IDCourserians as a community of practice
What the IDCourserians members do together face-to-face and online can be considered as a form of mutual engagement (Wenger 1998). In doing so, each member has unique contributions. For instance, there were persons becoming presenters in semi-guided discussion, whilst others preferred using the weblog as a medium for sharing. The IDCourserians developed a joint enterprise by expanding their shared goal from learning MOOCs to promoting Coursera and localising its contents. The members appear to be coherently heading in the same direction. Out of this, a sense of community emerges. The enterprise having developed without intervention from the provider resonates with what Wenger (1998) points out, that such joint enterprises are negotiated by its members, not by outside entities. The way IDCourserians arranged meetups, produce weblog posts, and shared information on Facebook can be considered as a shared repertoire. These are unique methods that reflected the personality of the community. As Wenger (1998) argues, such repertoire is shared in dynamic and interactive ways, as seen in the IDCourserians. For example, in the Facebook group, any member could use it to ask and respond to questions.
Drawing the findings presented earlier, it can be argued that the IDCourserians are a community of practice (see Fig. 12). This contradicts the previous studies done by Can (2013) as well as Gillani and Eynon (2014) who argue that groups of MOOC learners learning online are far from the definition of communities of practice. It seems that the method and intensity of interactions are vital. In the above studies, the learners’ interactions were limited to the Internet and discussion forums only. In the present study, the members interact more frequently both face-to-face and online. Since mutual engagement is the thing that defines community (Wenger 1998), it makes sense why Can (2013) and Gillani and Eynon (2014) come to their conclusions. In this respect, the participants in their studies seemed to have less time to do things together, which made them less mutually engaged, whereas in the study reported here, members came together specifically work together on a joint enterprise which was more about making MOOCs work at a local community level than working on a specific MOOC.
Collaborative learning within the IDCourserians
Though all learning methods developed in the IDCourserians take the form of study groups, it is argued that only face-to-face- and online-specific study groups can be considered as collaborative learning (Dillenbourg 1999). Meanwhile, other methods such as course sharing, seminars, and crowd discussions could be considered as cooperative learning (Johnson & Johnson 1999). The learner-to-learner interaction reflects a vertical division of labour, where one acts as a coach. According to Dillenbourg (1999), this is a feature that distinguishes cooperative from collaborative learning.
However, it seems that in practice, cooperation and collaborative learning were more entangled in the IDC community. As an illustration, Sean and Dee were educators and following education courses. Sean delivered gamification in course-sharing, which involved Dee and other audiences with no background in education. On the one hand, both Sean and Dee still engaged in collaborative learning since, as Roschelle and Teasley (1995) argue, they studied education and are able to maintain the joint problem space. But when the point of view is expanded to the group, Sean and Dee become coaches for other members. Thereby, it is argued that collaborative learning in the IDCourserians context is a matter of degree, ranging from learning from full collaboration to learning with less collaboration
Furthermore, the fact that the community prefers face-to-face study groups benefits the members in increasing the intensity level of collaboration. Doing so also increases the level of synchronicity (Dillenbourg 1999), which enables the members to give each other instant feedback. Thereby, the learning process becomes more livelier. On the contrary, discussions taking place over Facebook or blogs, and although they also afford collaborative learning, they display less intensity of collaboration than the face-to-face study groups. For example, as shown in the findings, some questions in some posts were responded to after a very long time.
Benefits of joining the IDCourserians
These findings also suggest that more engaged members receive more benefits and compliment Wenger’s (1998) argument that in order to be competent members of communities of practice, participants must find ways to access its three constituent elements: mutual engagement, joint enterprise, and shared repertoire.
It should be noted, since the methodology of this study is qualitative and it is based on a single case study, the findings are therefore highly contextualised and not directly generalisable. The study took place in Jakarta with a particular group of people, and it may be that in different contexts or cultures, very different outcomes would have been found. Furthermore, the data collection took place over 2 months (June and July 2014) which was a fairly short timescale to consider the development of this group. The timing was limited by the availability of both the researcher and the participants. Nevertheless, case studies showing detailed experiences and investigating historical perspectives on development can shed light on wider and longer term issues and can also suggest areas for further research and improving practice. There will be many similar contexts, particularly in other developing countries, and therefore, this study can have wider relevance. Another challenge this study faced was the researcher and the participants were in different locations. Had they been in the same location continually throughout the period of the study, the interaction with the groups and observations of their activities could have been more longitudinal and intensive which would have helped the understanding of the problem being investigated.
The purpose of the IDCourserians community is to create and sustain a collaborative, community-based support for Coursera takers, to promote the use of it in Indonesia, and to localise Coursera course contents.
The IDCourserians members learn MOOCs through face-to-face learning (course-sharing, seminars, semi-guided discussions, and specific study groups) and online learning sessions (specific online study groups, crowd discussion, course reviews).
Face-to-face and online interactions within IDCourserians benefit participants by increasing their motivation to learn MOOCs, enhancing information around MOOCs, helping to overcome difficulties in learning MOOCs, and fulfilling social needs.
The IDCourserians have developed their community as an attempt to address the drawbacks of global MOOC practices. Whilst the providers have tried to address similar issues through delivering discussion forums, providing teaching assistants, and forming learning hubs in some places, these are very different to the IDCourserians model which is community led. Furthermore, in Indonesia as in other developing countries, where English is not the main spoken language and the hub model is not yet provided, a more local response is needed. Creating a member-led face-to-face community in which the members know each other, have more intense interactions, and share the same goals is a possible solution to these challenges. This shows that online learning platforms may require face-to-face interactions and similar community-based hubs for successful completion of courses.
The benefits the members received by joining the IDCourserians seem to have resonated with some of the pedagogical and cultural problems associated with global MOOCs provided outside of local communities. Therefore, MOOC providers and educational institutions should assist in creating face-to-face communities in local contexts to help learners engage with and improve their interactions with the global MOOC courses, as this may be a better way for learners to experience MOOCs and make their learning more meaningful. This is also a potential means of overcoming the common difficulties in MOOCs, such as a lack of motivation and difficulties in interpreting the material through developing collaborative support activities within a community of practice, and even better, would be for the global institutions to consider a more distributed strategy to encourage more online course provision in developing countries in local languages designed to meet the needs of local people and with support hubs along the lines of IDCourserians. Future research might investigate the benefits of participation in learning hubs founded by MOOC providers. It would be interesting to examine how these hubs impact on students’ experiences, engagement, and outcomes compared with self-organising communities such as the IDCourserians community reported in here.
Our grateful thanks to the anonymous reviewers of this paper for their helpful comments. This research could not have been done without the warm and sincere cooperation of the co-founders and members of the IDCourserians community as well as the generous support from the Indonesia Endowment Fund for Education (LPDP).
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