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Table 1 Sample comments from students with sentiments and suggestions

From: Text analytics approach to extract course improvement suggestions from students’ feedback

Comment

Sentiment

Implicit suggestion

Explicit suggestion

1. The course is good and I do however feel that labs should be done in class to replace ICE

+ive

N

Y

2. Very knowledgeable, patient and easygoing - sounding a little more upbeat may help with the class’s energy level

+ve

N

Y

3. Sometime he went through the concepts a bit too fast for us to gasp.

−ve

Y

N

4. Asks challenging questions to get us to think deeper.

+ve

N

N

5. The course needs to focus on the code as much as the business side.

None

N

Y

6. It would be good if the project details are released earlier.

None

N

Y