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Table 1 Five phases of the learning cycle in the ISSPM model

From: Online student support: a framework for embedding support interventions into the online learning cycle

Phase of the learning cycle

Focus of support services

Intake

Assessment of students’ readiness for learning and negotiation of the goals

Intervention

Assistance and support to become independent and self-directed learners

Support

Encouragement and assistance in acquiring self-development strategies and skills

Transition

Career development and counselling services that assist students in their personal and professional transitions

Measurement

Evaluation of the effectiveness of an educational program, including a provision of student support services, through feedback mechanisms